To the Freight Farms Community

A letter from our CEO

Over the past few days, I’ve spoken with many growers who are facing real uncertainty and asking honest, difficult questions about what’s next. If that’s you — please know, you’re not alone.

At Growcer, our mission has always been rooted in helping communities grow fresh, local food — and supporting the people who make that possible. We’re here to listen, to help where we can, and to work alongside you through this transition.

We’re already collaborating with others in the CEA space — including experienced Freight Farmers and former Freight Farms team members — to identify solutions that can keep your farm running and your work moving forward.

We’re here to help you keep growing — without rushing your decisions, without pressure, and with long-term support you can count on.

Whether you need help troubleshooting today, want to explore a path forward, or simply don’t want to feel alone in this moment — we’re here.


Corey Ellis

CEO & Co-Founder, Growcer


What’s next for your control panel?

We’ve done the homework so you don’t have to. Our new vendor-agnostic whitepaper breaks down your top control panel retrofit options, with clear insights from a team of experts including:

  • Freight Farm operators

  • Ex-Freight Farms R&D staff

  • Growcer’s tech and ops leads

Top-scoring vendors: Growlink, Agrowtek, GrowDirector

Get the clarity you need to keep growing.

Live Support:

  • Thank you to the Freight Farmers who attended the Community Hours on May 2 and May 7. Your insights are invaluable.

  • On May 9, Growcer provided updates and shared more about our offerings as requested. Watch the recording.

  • After the farmer survey closes on May 22, we will be emailing an update.

  • A team of Growcer and ex-Freight Farms staff analyzed the best control panel retrofit options on the market today. Open comparison report.

How Growcer Can Help

We’re actively supporting Freight Farms customers to keep growing. We’re working with current and former Freight Farms customers to create immediate and long-term solutions for your farm operations. We are offering live support to chat through solutions and multiple support package options to help you move forward.

Support Packages

for Freight Farmers

Keep your project running with a new partner, even if you’ve been left in limbo.


Ongoing Support

Continue growing with confidence with access to expert advice, support, and trusted resupply guidance.

There is a minimum level of interest needed to unlock this service and we will be hiring former-Freight Farm staff as demand grows. They are the experts and we want to facilitate the best support we can for your farm.

WHAT’S INCLUDED:

  • Retrofit and maintenance guidance

  • Plant health and technical support

  • Resupply and spare parts coordination

  • Ongoing training and upskilling

Services rendered virtually.

Note: This is a refundable deposit to secure your interest in this continuity service, to be applied to your first month of service, if sufficient demand is received. Terms and Conditions apply.


Full Continuity

Growcer purchases your Freight Farm and takes on all ownership and capital responsibility. You keep operating the farm, we handle the rest.

It’s the same farm, now with the added peace of mind that comes from worry-free growing.

WHAT’S INCLUDED:

  • Payout for your Freight Farm*

  • Farm retrofits to transition your farm away from proprietary parts

  • Ongoing key maintenance covered

  • Full technical and customer support

  • Dedicated account manager

*On Approved Credit and subject to customary due diligence. You must be able to sell your farm to Growcer Fund, free and clear of any liens, encumbrances, or conflicts in ownership.

>Onboarding & Training Packages

    • Receive deposit recognition (up to $20,000 USD per farm) and/or Growcer Fund solutions for those in the process of getting a farm.

    • Collaborate with the dedicated Growcer team to walk you through next steps.

    • If your Freight Farm has been delivered but not yet brought online, or you’re in the early stages of growing, our technicians will set up your farm and provide hands-on training to get your team growing with confidence. Reach out to the team to discuss onboarding and in-person commissioning packages.

    • Explore Growcer's proven commissioning and training packages that 110+ farms used to get growing, tailored to Freight Farmers in the early days of their journey with the assistance of former Freight Farmers.

    • We understand switching providers isn’t easy, especially after a major disruption.

    • If you are interested in switching to a new Growcer farm, we’ll take a look at your timeline and help map out a transition plan that works for you.

Tailored for you. Transition without starting over.

How Growcer is Different

  • Experienced support: Dedicated 1-on-1 technical help, training, and guidance that goes beyond technical support (i.e. business planning, distribution.) 

  • Onboarding that keeps you growing: Explore Growcer's proven commissioning and training package that got 110+ farms growing, tailored to Freight Farmers in the early days of their journey.

  • Flexible financing: Growcer Fund helps mission-driven organizations access farms with less upfront capital and expert support. We even help with grants.

  • Long-term stability: We're built for resilience, not hype with a modular, disciplined approach. We know your trust has been broken and we completely understand. Our goal is to show you with our actions that we do business differently.

  • We’ve got your back: Transition offers for Freight Farms customers include onboarding support and recognizing deposits up to $20,000 USD.

Contact Us

If you’re a Freight Farms customer or stakeholder seeking clarity, support, or help navigating what’s next — we want to hear from you.